Professional in Name Only, PINO, great words of wisdom from Russel Ray in San Diego, CA. If you are needing work done check this out, Russel offers pertinent information and advice that you will do well to follow!
From roof replacement to painting, make the calls to 3 qualified companies and go with the middle. And ASK QUESTIONS! And make sure that if a permit is needed it will be obtained! You will often see a line for "permit fee" in the quote, ask if you do not see it. Some work will not need a permit, if you are unsure call the New Milford CT Building Department yourself and check.
Thank you Russel, for some very good information on how to pick a professional to do the work on your home!
One of the problems with this approach — and there are many — is that the professional being considered quotes one price for the complete job.
The definition of "complete" is what is at issue here.
I had a discussion yesterday with a Client about replacing windows. Some window installers will do just that, replace the windows. The quote for their work does not include repairing the damage to the stucco. After all, they are not stucco professionals, they are window installers. Electricians do the same thing if you have to have an electric panel replaced.
When you get quotes for work to be done, first make sure that you get at least three quotes. Then pretend that you're a judge at the Olympics: throw out the high and the low and take the middle one. That will generally ensure that you get quality materials with quality workmanship and quality service. The high quote, especially if it comes in more than 5% higher than the middle quote, is price gouging. The low quote, especially if it comes in more than 5% lower than the middle quote, is taking shortcuts somewhere.
For all of your quotes, request a line item description of all the work that is to be done, from prep to installation to cleanup.
For example, if you're having the roof replaced, prep will probably involve having a 20' dumpster delivered to your property. How far in advance? You sure don't want it sitting on your lawn for a week before the work ever begins. How long will it sit there after the work has been completed? Who is responsible for cleaning up the small stuff that falls from the roof into your flower beds? Who is responsible for damage to your trees, flowers, and grass?
The Internet is a great place to begin your research in determining what professionals should be doing as professionals. In fact, I would suggest using Angie's List, Done Right, and the Better Business Bureau as the place to begin looking for professionals. Also ask around among your family, friends, and business associates to see if they have had any experience with certain professionals, both good or bad.
Is your professional a PINO?
(Professional In Name Only)
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Andrea Swiedler, Realtor, Southern Litchfield County Real Estate
2017 President, Greater New Milford Board of Realtors
2017 Connecticut Magazine 5 Star Realtor
Coldwell Banker Residential Brokerage
Litchfield County Regional Office,375 Danbury Rd, New Milford, CT 06776
© Andrea Swiedler 2009 - 2017
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